• 556 Garrisonville Road, Suite 210 Stafford, VA 22554
  • Tel: 301-917-5808

Our Policies


Please contact your health insurance prior to your appointment. Many health insurances require pre-authorization for mental health services. Failure to contact your health insurance company in advance may significantly reduce your benefits. 

Late Cancellations/No-Show

If you need to cancel or reschedule an appointment, please call our office 24 hours before your appointment. 

New client appointments require 48-hour notice to avoid penalties. We reserve the right to charge up to the full amount of your scheduled appointment in the event of a late cancellation or NO-SHOW. You may also utilize email or our confidential voicemail to notify us of cancellations in the event a staff member is not available.

Repeated no-shows and unpaid balances will result in an automatic discharge from the practice.

Inclement Weather

In the event of inclement weather, assume your appointment remains scheduled or may be conducted via telepsychiatry services. You may contact our office or access the Patient Portal for changes in your appointments. In the event of an office closure or change in your scheduled appointment, we will notify you directly. 

Controlled Substance Policy

Controlled substances require a signed Controlled Substance Agreement. There will be NO refills for substances reported as lost, stolen, or damaged.